BAE Networks
Computer Password
WiFi Password
Email / Microsoft Office 365
VPN + Remote Desktop
Jeff Mitchell
MinistryPlatform / myWARD
eSpace (or Matt Bone/David Sykes)
Keeper
Accounting + Payroll
Paycom Payroll (Carol Jacoby)
Ramp Expenses + Payables (Jessica Siemasz)
Intacct (Chris Ockerman)
Martus (Chris Ockerman)
Carol Jacoby
Paper Jam
Ink
Paper Supplies
Utilizing features (stapler, duplex, folding, etc.)
BAE Networks
Printer not showing up on computer
Sent but not printing / showing up in log
Scan / Send feature
BAE Networks
Slow or disconnected
Webpage not loading properly
WiFi Passwords
VPN + Remote Desktop
BAE Networks
Microsoft Teams Phones (Virtual Phones or Physical Yealink Handsets)
Jeff Mitchell
Verizon cell phones
BAE Networks
Installing new software
Microsoft Office (Outlook, Word, Excel, PowerPoint, etc.)
Windows Updates
VPN + Remote Desktop
Jeff Mitchell
MinistryPlatform
eSpace
Keeper
Accounting + Payroll
Paycom Payroll (Carol Jacoby)
Ramp Expenses + Payables (Jessica Siemasz)
Intacct (Chris Ockerman)
Martus (Chris Ockerman)
BAE Networks
Outlook / Smartphone App Password
Outlook Send/Receive
Calendar permissions
Distribution List / Groups updates
Jeff Mitchell
Email sent through MinistryPlatform
Call BAE Networks or see Gerry Kropf
Won’t turn on
Mouse / Keyboard connectivity
Webcam
Sound
WATCH ONLINE
ward.church/live
SUNDAY SERVICES
Traditional: 9 a.m. + 2 p.m.
Contemporary: 10:30 a.m.
+ 4 p.m.
40000 Six Mile Rd
Northville, MI 48168
Phone: 248-374-7400
Fax: 248-374-3322
SUNDAY SERVICES
Traditional: 9 a.m.
Contemporary: 10:30 a.m.
27996 Halsted Rd
Farmington Hills, MI 48331
Phone: 248-482-7500
SUNDAY SERVICES
Contemporary: 10:30 a.m.


